Contact support
Email support@badexytechnologies.com. Include the platform you use and a description of the problem, but do not email passwords or sensitive medical documents. We aim to respond within two business days.
Subscription help
Sign in with the same Anemia Guard account on each device. Web purchases are managed from the Pro page; Apple and Google purchases are managed in the corresponding store. Use Restore Purchases in the mobile app after reinstalling. A Sickle Care Hub subscription cannot unlock Anemia Guard.
Data and account controls
Account settings let you export your data as JSON or permanently request deletion. Sign out before giving a device to someone else. Native offline data is removed from that device when you sign out or delete the account.
Medical concerns
Support cannot interpret results, recommend supplements, provide medical advice or offer emergency help. Contact local emergency services or an appropriate healthcare professional for urgent or clinical concerns.